Raising the standard for family caregiving

Structured Family Caregiving is for Medicaid-eligible individuals who meet the state’s clinical and functional criteria for long-term care services. Participants must be assessed and approved before services begin.

No. Participant eligibility is determined through the state’s Medicaid process. A third party certifies that the participant meets nursing home level of care, and Medicaid makes the final approval decision before services can be provided.

No. Structured Family Caregiving formalizes a care relationship that already exists but adds requirements, oversight, documentation, training, and accountability. The caregiver is not simply paid because they are a family member; they are paid to provide authorized support under a Medicaid-approved care plan.

Caregivers submit daily care notes documenting the support they provided, including ADLs, IADLs, observations, and changes in condition. Givers leverages proprietary systems and technology to verfiy work and links care records to billing records, and care records must be present for a service day to be billed.

No. Givers’ mobile application enforces authorized service days. Caregivers cannot submit notes on days that are not authorized in the participant’s person-centered service plan.

Yes. Caregivers complete required background checks before starting services, including OIG-certified background checks, along with required training and certification.

Yes. Caregivers complete training and certification before starting service. Givers also provides ongoing coaching and support based on the participant’s needs, caregiver challenges, care notes, and changes in condition.

Any Medicaid-funded service requires safeguards. That is why Givers builds controls into eligibility, caregiver screening, documentation, authorization, billing review, location verification, incident reporting, and ongoing oversight.

Unusual records, such as out-of-radius note submissions, missing documentation, reported incidents, or changes in condition, are flagged for review. Givers’ care team follows up to understand what happened and determine the appropriate next step.

Not necessarily. This is an example of Givers going beyond minimum requirements to strengthen program integrity and confirm that care is being provided as documented.

Any Medicaid-funded service requires safeguards. That is why Givers builds controls into eligibility, caregiver screening, documentation, authorization, billing review, location verification, incident reporting, and ongoing oversight.

Givers is Medicaid-licensed Structured Family Caregiving agency available across the US. We have over 50 five star reviews on Google, 93% of caregivers are very satisfied with Givers, and our program has been proven to reduce hospitalizations and caregiver stress. As the only SOC2 compliant Structured Family Caregiving agency in the country, we are the leader in the security and privacy of your information.